Security & data
Your Fleet Data, on Terms You Can Explain
Fleet telemetry can show where equipment reported from and how it was used. Operator and shift context appears only after prior assignment. That information deserves a straight answer about where it lives and who can reach it, so this page states what SolidTrack does today and nothing it does not.
Where things stand
Hosted in Europe
SolidTrack's production platform and database are hosted on European infrastructure.
KVKK and GDPR
SolidTrack is operated by Solidus Makina A.Ş. in Istanbul. Our privacy notice, KVKK notice, cookie policy and terms set out what we collect and why.
Access is scoped, not all-or-nothing
Access is limited by the capabilities included in the selected package and the permissions assigned to each user. Different roles can be given different access.
Sharing without accounts
Somebody outside the organization can receive a read-only URL for one asset's current or latest reported location and movement history. You choose the expiry date. The link never exposes telemetry, documents, maintenance information, other equipment or platform modules.
Sign-in audit
Authentication activity is recorded so administrators can review sign-in events.
Backups and restore drills
The production database is backed up, and restores are exercised rather than assumed.
Access control
How access is controlled
Access is determined by the selected package entitlements and the permissions assigned to each user.
Account entitlements
The selected package determines which platform capabilities are available to the customer.
User permissions
Administrators assign access according to each user's responsibilities.
Effective access
A user can open only the capabilities included in the selected package and permitted for that user.
For current commercial information, see pricing information.
What we do not claim
SolidTrack does not offer single sign-on or a public API. We do not hold an ISO or SOC certification. If your procurement process needs any of these, tell us early and we will give you a straight answer rather than a vague yes.
For security questions that need a specific response, including the current handling of retention, data processing terms and sub-processors, contact us and we will answer in writing.
Bring your security questions
We would rather work through your requirements before a pilot than discover them during one.